Posts tagged announcement
Announcing $7 Premium plan
Since we announced paid plans, two days ago, we received several feedback mostly from our long-term beta users. Some of them complained that the Premium plan was too expensive.
We carefully reviewed all the emails and comments we received and we agree.
For this reason, as of today we reduced our Premium plan to 7$ per month. But there’s more. We decided to thank our valuable beta users offering them the same plan at the special price of 5$ per month for the first year.
Moving out of beta
We are pleased to announce that today (January 13th) RoboDomain we are moving out of beta, into monthly plans!
Since opening the doors of our beta product, we have received a lot of great feedback about RoboDomain. After an extensive test-driving and development phase, we’re happy to announce that RoboDomain is moving out of beta.
Choosing the best combination of plans has been very difficult and, in the end, we decided to keep things simple: one single Premium plan with unlimited domains and transactions for just $15/month.
We also offer a Free plan limited to 10 domains. You will find all details on our pricing page.
In order to continue using RoboDomain you should select your plan before January 31, 2012 from the Account > Plans & Billing page.
Email verification required
We recently introduced the new expiring domain notifications and we have more exciting new features planned for the upcoming months. However, some of these features requires our users to provide a valid email address.
We have never validated email address changes in the past. Because of this, a noticeable number of emails is delivered to unavailable recipients or got simply lost.
The bad news, is that you won’t notice all the wonderful goodies we’re going to deploy in the upcoming weeks.
For this reason, we kindly ask our users to validate existing email address. Last week we delivered a verification email with the subject Confirm your email address.
If you received it and you already verified the email, you don’t need to do anything else.
But if you haven’t verified your account yet or you didn’t receive the verification email, please log into RoboDomain, go to your account page and make sure there’s no pending verification.
If there is, change the email address to a valid email. A new confirmation email will be delivered.
Please note that unconfirmed accounts will be disabled and finally removed by the end of the year.
If you are having trouble, open a ticket or email us at support@robodomain.com.
Downtime - September 7th
We’re experiencing a very long downtime caused by a SAN issue that is affecting our VPS provider. We’re waiting for our provider to fix the issue on its side.
We’re very sorry for the inconvenience.
New Blog Design
We are happy to announce the new RoboBlog design in this first new year post.
After the successful launch of our official website in September 2010, a lot of users asked us to update the blog and they were right.
So, what’s new with it? Let’s see.
Taxonomy and navigation menu
We introduced a new taxonomy changing the old tags with new ones:
- Announcement: communications, status updates and other announcements
- Development: features, design and major updates of RoboDomain
- Business: about RoboDomain and domain world
You can navigate them using the new sidebar menu.
Server migration completed
The server migration has been successfully completed. RoboDomain is now running on the new infrastructure and, hopefully, you can now enjoy a faster navigation experience.
As usual, let us know if something doesn’t work as expected.
New server migration
We’re very happy with how RoboDomain is going so far, our user base is growing day after day. This is a very exiting news and the time has arrived to move our main server to a new infrastructure.
Our old server is running on Ubuntu 8.04 and this release no longer offers the same number of features and packages as the most up-to-date versions. The result is that we need to upgrade to the latest LTS release if we want to continue to take advantage of several technologies such as Memcached, Redis, Ruby 1.9.2 and other more recent softwares.
Photo by Dominik Deobald
The new support system
We’ve been listening to you, our users, since day one. We setup an UserVoice feedback forum the same day we released the first private EAP release and, since then, we received tons of feedback.
We strongly believe that you guys have been a fundamental part of RoboDomain development so far and we couldn’t imagine RoboDomain without your feedback.
In the last months RoboDomain user base has increased and we’re arrived at one point where listening to our users is just half of the story. We also need to help them providing support whenever required and a comprehensive documentation to help you getting the most out of the application.
So, today we’re launching support.robodomain.com, powered by Tender, the amazing Entp’s application.
New site and public beta
It’s with a ton of excitement and a bit of healthy nervousness that we’re announcing the launch of the new RoboDomain website.
This is a really important step for us, a milestone we’ve been working very hard for the last two months. It’s not a secret that we probably underestimate the task, since we originally planned to complete the entire activity in less than a month.
Unfortunately, quality requires time. It took many steps and several weeks before even starting writing the first line of code.
It’s with a mixed emotion we say goodbye to the old homepage that served as placeholder for over than 10 months.
We think that the new website better communicates the benefits of using RoboDomain to keep track of your domains.
We also wanted to keep you informed about RoboDomain features. Sometimes, playing with a brand new account doesn’t really give you the idea of what RoboDomain is able to do. This is for example the case of the RoboDomain Transaction feature, one of the most powerful but yet underestimated features.
And if you are looking for more details to understand RoboDomain, we created a really nice page to explain how RoboDomain works.
Public Beta
As of today we’re also reaching an other important milestone: the first Public Beta release.
In practice, this fancy name is a way to indicate that you no longer need an invitation to join RoboDomain. Simply go to the sign up page and create your account.
Best of all, you can use RoboDomain for free during the beta period. After the beta period is over and the first version is released, we will send an email notification and you’ll be able to upgrade to one of the available paid plans or downgrade to the always-free limited edition.
What’s next?
You might be surprised to know that even if we’ve been very busy working on the new site, we also had the time to work on some exciting improvements for the site, the blog and the product.
More news coming in the next days.
In the meantime, you can discuss the changes or suggest new features in our support forums.
About today outage
We’re currently in the middle of a very long downtime. So far, the server has been unavailable for 930 minutes, which is an unbelievable amount of time, I know. Let me explain what happened.
RoboDomain is currently a free service, but we’re trying to do our best to be as reliable as possible. Unfortunately, this time we failed.
Yesterday we received an email from VPS.net, the current RoboDomain server provider, telling us they were going to move our VPS to a new location, sometime in the next 11 days. In order to prevent unexpected downtime — they said — they also strongly encouraged all VPS owner to start the migration their own. Quoting from their email:
Each move should take a matter of minutes (but you could be queued waiting to do the move), and will require no configuration changes on your end at all.
Unfortunately, this didn’t happen to be true for RoboDomain VPS. The VPS was shut down at 8.30 pm CET and, is still offline. Apparently, the server has been migrated but we can’t access it via SSH and the web console is returning a weird boot error.
